Cozumel Catamaran Sail and Snorkel Excursion
Catamaran Sailing, Reef Snorkeling, Music, Snacks of Guacamole and Fruit, Open Bar (beer, margarita, rum punch...) and more!
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About Us
Shore Excursioneer was created with the goal to provide global cruise ship passengers with extraordinary local shore excursion experiences in their ports of call. We pursue this ambition by teaming up with the finest local excursion professionals to work hard with our experienced staff on innovative development, highest quality standards, exceptional location and product knowledge, which are integrated into our state-of-the-art and easily accessible people driven customer service to connect with our honored clients through an inventive e-commerce and website marketing approach.
Our Approach
We believe in the responsibility and value of providing our customers with the best possible tools, transparent and complete information, accessible assistance throughout the way, to create for them an enjoyable, efficient and effective decision making process about their desired activities in each port. The local part of our team will then assure that on site, your needs and wants are taken well care of and expectations exceeded until you are back home with experiences of a lifetime. All the way through we make sure communication with us complies with exceptional accessability to answer any question you may have or assist you in any way possible. Especially when all is done, we will eagerly follow up with you for your feedback to continuously improve what we love...to offer truly extraordinary local excursions.
Our Team
The ShoreExcursioneer Team consists of successful professionals with extensive experience in cruise line contracted tour operations, cruise line independent tour operations, travel agency B2B business, internet based sales of independent and contracted shore excursions and top level hospitality industry assignments. We have operated in many cruise ports serving literally hundreds of thousands of cruise ship passengers as either owners or top level executives. This knowledge and skills are further greatly enhanced by our in-house IT management to convert ideas and innovative best practices into tangible, user friendly and practical online platforms, supported by efficient and value adding systems and processes.
Whereas others like to base their competences based on amount of years worked, we base ours on an exceptional level of customer satisfaction achieved and maintained, which brings together our mutual strive, ambition and motivation of doing business as The ShoreExcursioneer.
We have learned to offer solutions rather than promises while putting the perfect in front of the doable.
Why Pioneers? What Sets Us Apart?
We believe in people rather than money. People's satisfaction comes first and we thoroughly apply this attitude towards clients, our excursion providers, their staff, their local community, our staff and our local community. There is simply no other global excursion business that can claim to be doing the same.
We trust in value, quality, safety and responsibility. The value of our products must be accessible and justified for our clients without compromising quality or safety, and we feel responsible to pay a fair and adequate price to our providers so they can follow the same practice. We do know that this is the complete opposite of what the cruise lines and other agencies do and we are extremely proud with our decision.
We are a global website with a strong communication and relationship with our partners, we are not just a "local looking" website administered thousands of miles away without control.
We are the direct online representation and excursion agency for each local excursion operator; we are not the middleman between operator and another reseller or mass travel agency. Your travel agent or monster travel website online agent will not know any details about a certain tour or destination other than paraphrasing the internet description.
Our Guarantee:
Our believes and commitments are not a promise, they are the solution. However, we also count on our customers to take into consideration that this is a people, vehicle, equipment, nature, weather, etc. business and things may occur...like an overcooked steak or a flat tire, a hiding fish or the cloud right over you (or a cruise ship motor failure!). To the extend possible, we strive to prevent unwanted and unnecessary situations to happen, but as we all know, they can. Nevertheless if there is some substantial error or similar that happens on our excursions, please let us know and we will do whatever we can to resolve your concerns, which could include up to a complete refund.
Questions?
If you have any particular question about us, please let us know and send an email to our management at: management@shoreexcursioneer.com
Our Approach
We believe in the responsibility and value of providing our customers with the best possible tools, transparent and complete information, accessible assistance throughout the way, to create for them an enjoyable, efficient and effective decision making process about their desired activities in each port. The local part of our team will then assure that on site, your needs and wants are taken well care of and expectations exceeded until you are back home with experiences of a lifetime. All the way through we make sure communication with us complies with exceptional accessability to answer any question you may have or assist you in any way possible. Especially when all is done, we will eagerly follow up with you for your feedback to continuously improve what we love...to offer truly extraordinary local excursions.
Our Team
The ShoreExcursioneer Team consists of successful professionals with extensive experience in cruise line contracted tour operations, cruise line independent tour operations, travel agency B2B business, internet based sales of independent and contracted shore excursions and top level hospitality industry assignments. We have operated in many cruise ports serving literally hundreds of thousands of cruise ship passengers as either owners or top level executives. This knowledge and skills are further greatly enhanced by our in-house IT management to convert ideas and innovative best practices into tangible, user friendly and practical online platforms, supported by efficient and value adding systems and processes.
Whereas others like to base their competences based on amount of years worked, we base ours on an exceptional level of customer satisfaction achieved and maintained, which brings together our mutual strive, ambition and motivation of doing business as The ShoreExcursioneer.
We have learned to offer solutions rather than promises while putting the perfect in front of the doable.
Why Pioneers? What Sets Us Apart?
We believe in people rather than money. People's satisfaction comes first and we thoroughly apply this attitude towards clients, our excursion providers, their staff, their local community, our staff and our local community. There is simply no other global excursion business that can claim to be doing the same.
We trust in value, quality, safety and responsibility. The value of our products must be accessible and justified for our clients without compromising quality or safety, and we feel responsible to pay a fair and adequate price to our providers so they can follow the same practice. We do know that this is the complete opposite of what the cruise lines and other agencies do and we are extremely proud with our decision.
We are a global website with a strong communication and relationship with our partners, we are not just a "local looking" website administered thousands of miles away without control.
We are the direct online representation and excursion agency for each local excursion operator; we are not the middleman between operator and another reseller or mass travel agency. Your travel agent or monster travel website online agent will not know any details about a certain tour or destination other than paraphrasing the internet description.
Our Guarantee:
Our believes and commitments are not a promise, they are the solution. However, we also count on our customers to take into consideration that this is a people, vehicle, equipment, nature, weather, etc. business and things may occur...like an overcooked steak or a flat tire, a hiding fish or the cloud right over you (or a cruise ship motor failure!). To the extend possible, we strive to prevent unwanted and unnecessary situations to happen, but as we all know, they can. Nevertheless if there is some substantial error or similar that happens on our excursions, please let us know and we will do whatever we can to resolve your concerns, which could include up to a complete refund.
Questions?
If you have any particular question about us, please let us know and send an email to our management at: management@shoreexcursioneer.com
Contact Us
| Live Help: | Chat Now | Toll Free: | 1-866-317-2999 | ||||||||||||||||||||||||
| Email: |  | Cozumel Local Phone: | (+52)-1-987-564-0174 | ||||||||||||||||||||||||
Hours Office hours are from Monday to Saturday: 9am to 9pm (Eastern Standard Time) For Emergencies outside office hours only, please dial: (+52)-1-987-564-0174 Our Staff
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